FREQUENTLY ASKED QUESTIONS
How big are the backpacks?
Sizes vary by design. Exact measurements are listed on each product page. Check the dimensions before ordering, especially for mini and plush backpacks.
Will the backpacks fit school supplies?
Some full-size backpacks can hold notebooks and folders. Mini and plush backpacks are designed mainly for smaller everyday essentials. Each product description explains what that item is best suited for.
How long does shipping take?
Estimated delivery times are shown at checkout. Tracking information will be provided after your order ships.
Can I return my order?
All sales are final. We do not accept returns or exchanges. Please review your order carefully before completing your purchase.
If your item arrives damaged or you receive the wrong item, please contact us so we can review the issue.
Can I change or cancel my order?
Contact us as quickly as possible. We cannot guarantee changes after the supplier begins processing the order.
Will sold-out styles return?
Some designs may be restocked, while others are limited. Join our email list to hear about restocks and new drops.
Are more characters coming?
Yes. Senior Packs will continue adding nostalgic character backpacks and accessories.