Refund policy
RETURN AND REFUND POLICY
Return Window
You may request a return within 14 days of delivery.
Return Eligibility
To be eligible for a return, the item must be unused, unworn, and in its original condition and packaging. Proof of purchase is required.
Starting a Return
Contact us through our Contact page before sending an item back. Returns sent without approval may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
Please contact us within 7 days of delivery and include clear photos of the item and packaging. We will review the issue and provide the next steps.
Non-Returnable Items
Customized or personalized products cannot be returned unless they arrive damaged, defective, or incorrect.
Refunds
Once the returned item is received and inspected, we will notify you whether the refund is approved. Approved refunds will be issued to the original payment method.
Original shipping charges are not refundable unless the item arrived damaged, defective, or incorrect.
Cancellations
Contact us as soon as possible to request a cancellation. Orders cannot be canceled after processing or fulfillment has begun.
Exchanges
We do not currently offer direct exchanges. You may return an eligible item and place a new order.
Contact
For return or refund questions, contact us through our Contact page.