Refund policy

RETURN AND REFUND POLICY

All Sales Are Final

All purchases made through our store are final. We do not accept returns, exchanges, or refunds for change of mind, incorrect selections, sizing preferences, or other personal reasons.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery through our Contact page.

Please include:

  • Your order number

  • Clear photos of the item

  • Clear photos of the packaging

  • A description of the issue

We will review the claim and determine the appropriate resolution. Depending on the circumstances, this may include a replacement or refund.

Cancellations

Orders may only be canceled before processing or fulfillment begins. Once an order has entered processing, shipped, or been fulfilled, it cannot be canceled.

Shipping Issues

Original shipping charges are non-refundable.

We are not responsible for delays caused by the shipping carrier. If tracking shows that an order was delivered, customers should first contact the shipping carrier regarding missing packages.

Customized or Personalized Products

Customized or personalized items are final sale and cannot be returned, exchanged, or refunded unless they arrive damaged, defective, or incorrect.

Contact

For questions regarding an order or an eligible damaged, defective, or incorrect item claim, please contact us through our Contact page.